Managing Stress and Work Life Balance
Home Weekly Tip Sheet Breathing Space Zine Keynote Speeches
Breathing Space Blog

Tuesday, November 28, 2006

Been Kicking Your PC? - Breathing Space Blog

This doesn’t say much for customer service: 85% of consumers report that they've “sworn, shouted, cried, smashed things, or experienced chest pains while waiting for help on tech-support call lines,” based on a survey conducted by Harris Interactive for RightNow Technologies. To create Breathing Space during such aggravating wait time, put your phone on “speaker phone” and have other easy-to-complete tasks ready to tackle.

Labels: , , , ,


Post a Comment

<< Home

Jeff Davidson, MBA, CMC, Executive Director -- Breathing Space Institute  © 2019
3202 Ruffin Street -- Raleigh, NC 27607-4024
Telephone 919-932-1996    E-Mail Jeff

free website counters