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Thursday, April 23, 2020

Handling Other People's Voicemail - Breathing Space Blog

To successfully deal with other people's voicemail:

* Speak a little louder than usual, enunciating as you speak.

* Say your name and organization, and then slowly leave your phone number.

* Follow that with a short, essential message.

* Make your message last 40 to 50 seconds....  too short, and it might seem insignificant. Too long, and you may irk the other party.

* Pretend you're writing your phone number in the air as you're reciting it.
Some callers speak too fast, making recipients replay the message repeatedly.

* Days later, if you’ve had no reply? Say, "I'm calling to follow-up on my call last Tuesday."

* Be flexible when offering times and dates when you can be reached.

Be friendly and personable. You'll stand out like few other callers that day!

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Jeff Davidson, MBA, CMC, Executive Director -- Breathing Space Institute  © 2019
3202 Ruffin Street -- Raleigh, NC 27607-4024
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